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UnitedHealthcare Fraud,Waste, Abuse Hotline
Accounting and Financial
  • Accounting & Auditing Matters
  • Accurate Books and Records
  • Billing and Coding
  • Regulatory or Internal Banking Controls
  • Securities Law Violation
  • Prohibited Transactions/Sanctions
Bribery, Fraud, & Theft
  • Anti-Kickback
  • Bribery
  • Embezzlement
  • Falsification of contracts, reports, or records
  • Fraud (employee, member, provider)
  • Theft
  • Using Company Property for Personal Gain
Integrity and Accountability

We recognize that appearances matter when it comes to integrity and that we are each personally responsible for our actions. We hold ourselves to high standards of personal and institutional integrity in our interactions with customers, members, employees, partners, and other stakeholders, including governments and the public.

  • Accounting & Auditing Matters
  • Accurate Books & Records
  • Conflict of Interest
  • Delegation of Authority
  • General Regulatory Violation
  • Gifts & Entertainment
  • Honoraria Paid to Employees
  • Improper Supplier / Contractor Activity
  • Outside Directorships
  • Prohibited Transactions / Sanctions
  • Regulatory or Internal Banking Controls
  • Securities Law Violation
  • Travel & Expense Reimbursement
Fair Competition and Fair Dealing

Our success is founded on honest competition.

  • Antitrust
  • Anti-Kickback
  • Embezzlement
  • Falsification of Contracts, Reports, or Records
  • Fraud (Employee, Member, Provider)
  • Theft
Privacy and Information Security

Maintaining the privacy and security of personal information we collect, use or is entrusted to our care is an essential component of our mission and our commitment to integrity and ethical behavior.

  • Badge & Access Control
  • Incident & Breaches
  • Mishandling Information
  • Mismailing – Misdirected Fax
  • Theft / Loss of Personal Information electronically or on paper
  • Transmission of Incorrect Information
Our Assets and the Environment

Stewardship is the careful and responsible management of something entrusted to your care. As employees, we are entrusted with the Company’s assets, including equipment, supplies, data, financial information, confidential company information and intellectual property.

  • Building Maintenance: Health Safety & Security
  • Destruction of Property
  • Disclosure of Confidential Information
  • Health & Safety Issues
  • Sabotage or Vandalism
  • Software Compliance
  • Trademarks & Service Marks
  • Using Company Property for Personal Gain
Government Interactions

We engage with government agencies and officials throughout the world — as our legislators, regulators and customers — and our business dealings with international, national, state and local governments are very closely scrutinized.

  • Bribery
  • Government Contracting
  • Political Contributions
  • Gifts & Entertainment
  • Economic Sanctions
  • False Claims Act Violation
Communication

Our reputation comes, in part, from the relationships we maintain with the public, the press, analysts and all who are touched by us.

  • Social Media Policies & Guidelines
A Safe and Supportive Working Environment

We strive to provide a safe and supportive working environment for all employees.

  • Attendance
  • Discrimination or Harassment
  • Employee Complaint (about Manager, Co-worker)
  • Employee Relations Policies (Alcohol / Drug, Background Investigations, Dress Code, Employment of Relatives, Non-Solicitation & Time Off)
  • Favoritism
  • Retaliation
  • Termination
  • Weapons
  • Work Time & Overtime
  • Workers' Compensation
  • Workplace Violence