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City of New Braunfels
Accounting and Auditing Matters The unethical systematic recording and analysis of the business and financial transactions associated with generally accepted accounting practices. (Examples include: misstatement of revenues, misstatement of expenses, misstatement of assets, wrongful transactions.)
Badging/Access Control Information to obtain a new or replacement ID badge or to request information to return a former ID badge. Questions regarding unauthorized access.
Confidentiality and Misappropriation Confidentiality refers to the protection of the City's and our customer's non-public information and use of such information only for legitimate business purposes. Misappropriation refers to the unauthorized or improper use of a third party's intellectual property rights, including patents, trademarks, copyrights and trade secrets.
Conflict of Interest A conflict of interest is defined as a situation in which a person, such as a public official, an employee, or a professional, has a private or personal interest sufficient to appear to influence the objective exercise of his or her official duties. (Examples include: inappropriate vendor relations, bribery, misuse of confidential information, inappropriate customer relations)
Contractor/Vendor Relations Concerns regarding personal ties to or bias towards contractors/vendors (Examples include: awarding a vendor contract to a relative without going through a competitive bid process, allowing a vendor an unfair advantage by giving them proprietary information during the bidding process, bribery, inappropriate customer/vendor relations, etc.)
Data Privacy Refers to the technical, contractual, administrative and physical steps taken by the City to protect against unauthorized access to and disclosure of personally identifiable data of employees and customers and other third parties that we possess.
Discrimination or Harassment Uninvited and unwelcome verbal or physical conduct directed at an employee because of his or her sex, religion, ethnicity, or beliefs. (Examples include: bias in hiring, bias in assignments, wrongful termination, bias in promotions, bias in educational decisions, unfair compensation, inappropriate language).
Embezzlement To appropriate (as property entrusted to one's care) fraudulently to one's own use. (Examples include: bookkeeping errors, misapplication of funds, and mishandling of cash)
Employee Benefits Abuses Improper, misleading or deceptive actions/statements, falsification of records, or misrepresentation of actual conditions related to employee benefit plans, including health and supplemental insurance plans and sick or other paid time-off programs.
Employee Recognition/Commendation You have observed or obtained information that describes an outstanding act of customer service or an example of an employee going above and beyond what is required for their job to aid a citizen or fellow employee or other customer of the City.
Environmental Protection, Health or Safety Law Violation of any environmental law, regulation, City policy or procedure with respect to the handling and disposal of hazardous materials or the health and safety of other individuals.
Falsification of Contracts, Reports or Records Falsification of records consists of altering, fabricating, falsifying, or forging all or any part of a document, contract or record for the purpose of gaining an advantage, or misrepresenting the value of the document, contract or record.
Health Insurance Portability and Accountability Act This Category should be selected if there is a concern with the improper use or disclosure of Protected Health Information. Protected Health Information is information that:
(1) is created or received by a health care provider, health plan, public health authority, employer, life insurer, school or university, or health care clearinghouse; and (2) relates to the past, present, or future physical or mental health or condition of an individual; the provision of health care to an individual; or the past, present, or future payment for the provision of health care to an individual; and (i) that identifies the individual; or (ii) for which there is a reasonable basis to believe the information can be used to identify the individual.
Healthcare Fraud Deliberate submittal of false claims to private health insurance and/or tax-funded health insurance programs such as Medicare or Medicaid.
Hiring Irregularities Evidence of personnel decisions being based on criteria other than an applicant's merit or qualifications.
Improper Giving or Receiving of Gifts The giving, receiving or solicitation of items which could be reasonably interpreted as an effort to influence a business relationship or decision; items given, received or solicited for the benefit of an individual or an individual's family or friends; items given, received or solicited during or in connection with contract negotiations; the acceptance of cash, checks, money orders, vouchers, gift certificates, loans, products, or services.
Improper Supplier or Contractor Activity Supplier or contractor activity in violation of City policies and procedures; improper supplier or contractor selection based on personal gain, improper negotiation or diversion of contract awards.
Offensive or Inappropriate Communication The use of inflammatory, derogatory, unduly critical or insulting communication to another employee, manager or customer.
Retaliation Verbal, physical or written discriminatory or harassing behavior toward an individual who has made a good faith report regarding a compliance issue.
Sexual Harassment The making of unwanted and offensive sexual advances or of sexually offensive remarks or acts, especially by one in a superior or supervisory position or when acquiescence to such behavior is a condition of continued employment, promotion, or satisfactory evaluation.
Stimulus Act Abuse Mismanagement, misuse and/or waste of funds allocated under the American Recovery and Reinvestment Act (including abuse of authority, unfair competition practices, health and safety risks, and retaliation against whistle blowers.)
Substance Abuse Substance abuse is defined as the misuse of both legal and illegal drugs including alcohol. (Examples include: cocaine, narcotics, marijuana, stimulants)
Theft The act of stealing; specifically: the felonious taking and removing of personal property with intent to deprive the rightful owner of it.
Threat or Inappropriate Supervisor Directive Improper use of supervisory authority in response to employee taking action or refusing to take action.
Time Abuse Concerns about an employee or manager who is falsifying his/her work hours.
Violation of Policy Willful or innocent actions that are in direct violation of City policy, procedures, code of conduct, and/or implied contractual responsibilities. (Examples include: non- disclosure agreements, hiring standards, safety, Internet usage, City guidelines)
Workplace Violence A verbal or physical threat of bodily harm to any person currently working or anyone who will be returning to work, allowing the individual who made the threat to carry out the threat.
Inquiry  
Other If you feel that the definitions above do not describe the event, action or situation you are looking to report about, please use this header.