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California Independent System Operator Corporation
Unspecified If you do not believe that any of the categories provided below fit the event, action or situation you would like to report, please use this header.
Accounting and Auditing Matters The unethical systematic recording and analysis of the business and financial transactions associated with generally accepted accounting practices. (Examples include: misstatement of revenues, misstatement of expenses, misstatement of assets, misapplications of GAAP principles, wrongful transactions.)
Falsification of Contracts, Reports or Records Altering, falsifying, or forging all or any part of a document, contract, or record for the purpose of gaining an advantage, or misrepresenting the value of the document, contract, or record; providing false information that intentionally hides or disguises the true nature of any transaction or activity, or signing any document believed to be inaccurate or untruthful.
Conflict of Interest Action based on personal or financial interest that is incompatible with the CAISO Code of Conduct the Company’s best interests.
Embezzlement To appropriate (as property entrusted to one's care) fraudulently to one's own use (Examples include: bookkeeping errors, misapplication of funds, and mishandling of cash)
Discrimination or Harassment Uninvited and unwelcome verbal or physical conduct directed at an employee because of his or her sex, religion, ethnicity, national original, disability, or any category protected by federal, state, or local law.
Misconduct or Inappropriate Behavior Intentional wrongdoing; specifically: deliberate violation of a law or standard.
North American Electric Reliability Corporation (NERC) Reliability Standards Violation  
Sabotage or Vandalism Destruction of the CAISO’s property (as tools or materials) or the hindering of business activities by discontented workers (Example includes computer virus)
Substance Abuse Substance abuse is defined as the misuse of both legal and illegal drugs including alcohol. (Examples include: cocaine, narcotics, marijuana, stimulants)
Theft (Larceny, Burglary, Robbery) The act of stealing; specifically: the felonious taking and removing of personal property with intent to deprive the rightful owner of it
Unsafe working conditions Failure of meeting requirements needed to perform all duties in a secure environment. Potential areas of harm. (Examples include: environmental damage, OSHA, EPA, supervisor directive, poor housekeeping)
Violation of Policy Willful or innocent actions that are in direct violation of the ISO Code of Conduct, Company policy, procedures, and/or any other implied contractual responsibilities.
Violence or Threat Violence is an expression of the intention to inflict evil, injury, or damage to a person or their property. (Examples include: direct, veiled, conditional, violent)
Antitrust Activity Oral or written agreements, arrangements, or understandings with other business parties to fix prices; boycott specific suppliers or customers; allocate products, territories or markets; or exchange competitively sensitive information; as well as discussions regarding price, trade allowances or rebates, costs, competition, marketing plans or studies, production plans and capabilities, or any other confidential information.
Copyright Violations or Software Piracy Unauthorized use of Company-owned copyrights or software; also includes the use of unauthorized software on Company-owned systems.
Disclosure of Confidential Information Unauthorized and unlawful disclosure of any information that must be protected as confidential under the ISO Code of Conduct, Company-owned intellectual property or trade secrets, as well as employee, marketing and other Company databases, marketing plans, business proposals, and strategies.
Environmental Protection, Health or Safety Law Violation of any environmental law, regulation, Company policy, or procedure with respect to the handling and disposal of hazardous materials, or the health and safety of other individuals.
Improper Giving or Receiving of Gifts The giving, receiving, or solicitation of items which would violate the ISO Code of Conduct or which could be reasonably interpreted as an effort to influence a business relationship or decision; items given, received, or solicited for the benefit of an individual or an individual's family or friends; items given, received, or solicited during, or in connection with, contract negotiations; the acceptance of cash, checks, money orders, vouchers, gift certificates, loans, stocks, or stock options.
Improper Lobbying or Political Contribution Inappropriate activities in violation of the ISO Code of Conduct, federal and state lobbying and political action, including the contribution or acceptance of funds meant for another candidate or the improper use of contributed funds for personal gain.
Improper Supplier or Contractor Activity Supplier or contractor activity in violation of the ISO Code of Conduct, Company policies and procedures; improper supplier or contractor selection based on personal gain, improper negotiation, or diversion of contract awards.
Improper Use of Intellectual Property Unauthorized and unlawful disclosure of confidential information, including inventions, research and technical data, formulas, discoveries, designs, improvements, ideas, manufacturing directives, computer programs, trademarks, patents, copyrights, unpublished financial or pricing information, and all related documentation.
Retaliation Verbal, physical, or written discriminatory or harassing behavior toward an individual who has made a good faith report regarding a compliance issue.
Threat or Inappropriate Supervisor Directive Improper use of supervisory authority in response to an employee taking action or refusing to take action.
Internal Control Failures Occurrence of significant lapses (intentional or unintentional) in internal control procedures over business processes or financial reporting, including financial disclosure controls.
Misuse of Assets or Services Use of Company resources or equipment without permission for non-business reasons.
Time Abuse Concerns about an employee or manager who is falsifying his/her work hours.