Our Commitment

Thank you for contacting the FirstKey Homes Hotline. Our goal is to help make FirstKey Homes a better place for our employees, residents, and suppliers. The Hotline is a confidential service available 24 hours a day, 365 days a year, and can be accessed from any location. You may submit a report anonymously or with your name, based on your preference.

FirstKey Homes is committed to an environment where open, honest communications are the expectation, not the exception. We want you to feel comfortable in approaching your manager or any member of the human resources team, whenever you have concerns about potential misconduct, policy issues, or other matters that may impact our values or workplace standards. You can also make reports through the EthicsPoint website.

In situations where you prefer to place an anonymous report through EthicsPoint, anonymous reports are handled confidentially as permitted by law. Information may be shared for legal or safety reasons. All concerns will be reviewed and your voice will be heard without fear of retaliation.

FirstKey Homes strictly prohibits retaliation against anyone who raises a concern or report.

To Make a Report

You may use either of the following two methods to submit a report:

  • Dial toll-free, within the United States, Guam, Puerto Rico and Canada:

After you complete your report you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 1-2 business days, use your report key and password to check your report for feedback or questions.