Raise a concern

Raise a concern


Anyone who raises a concern about a possible compliance breach in good faith will be supported by management, and will not be subject to retaliation. Any act or threat of retaliation will in itself be considered a serious violation of the code.

You can provide information anonymously if you prefer, and if your local laws so permit. In all instances, every effort will be made to ensure that information relating to a reported violation is kept confidential and communicated on a need-to-know basis only. In some instances, however, this may not be possible because of the demands of conducting a thorough investigation or because of certain legal requirements.

Raise a concern online

After you complete your report you will be assigned a unique report key.

You will need your report key and password to track your report progress.

Group Internal Audit, which reports to the Board of Directors, works closely with the Global Compliance Officer to ensure that confidentiality and impartiality are maintained in the overall process.

The AZethics line and AZethics.com are managed by a third party on AstraZeneca's behalf. When you raise a concern, you will be asked to provide details and whether you wish to disclose your contact information.

AstraZeneca UK Limited or in some countries the local Marketing Company may record this information in a database (hosted on its behalf by EthicsPoint in the US) and may contract you for further information. You have a right of subject access to personal information AstraZeneca processes about you.

Frequently Asked Questions when calling

How can you continue a call in a different language?
The call will be answered in English. To continue the call in another language, please state your language to request an interpreter. It may take a few minutes to contact an interpreter, during this time do not hang up.
What happens if there is not an interpreter for your chosen language?
We aim for your call to be dealt with promptly, first time. However, in the event that an interpreter of your chosen language is not available, please try again later. We want the chance to deal with your concern.
What should you do if our phone line is not working?
In the unlikely event that the phone number listed is not working, please let us know: Global Compliance

If you encounter a possible breach of the code:

1 Check the Code
Available in 42 languages
2 Raise your concerns
Concerns should be raised with:
- your line manager
- your local HR/Legal Representative
- your Compliance Representative
3 Submit a concern
If none of the above helps, submit a question online
4 Confidentiality
You can provide information anonymously if your local laws permit
5 Concern processed
Any information you provide is kept confidential and communicated on a need-to-know basis
6 Track the concern
After 5-6 business days use your report key and password to check the report for feedback or questions

Code of Ethics


On-line Privacy Notice for AZethics.com | Contact Global Compliance

To maintain confidentiality this web page is hosted on EthicsPoint' secure servers and is not part of the AstraZeneca web site or intranet.