Mercer International Inc. and its subsidiaries (collectively “Mercer”) are dedicated to providing its customers with a superior product and our employees a safe and productive workplace. Our Code of Business Conduct and Ethics (the “Code”) is simple and straight forward.

• Honest and ethical conduct
• Avoidance of conflicts of interest
• Full, fair, accurate and timely disclosure in public filings with the Securities and Exchange Commission
• Compliance with applicable governmental laws, rules and regulations
• Prompt internal reporting to the Board of violations of the Code
• Accountability for adherence to the Code

The audit committee, board, and management team at Mercer value your input. That is why we have selected EthicsPoint to provide us with an anonymous and confidential method to hear your suggestions, concerns or report of misconduct.

The information you provide will be sent to us by EthicsPoint on a totally confidential and anonymous basis. You have our guarantee that your comments will be heard.

Our Commitment
Our goal is to assure and enhance the integrity, people, processes, and assets needed by all stakeholders of Mercer International Inc.

We believe that Mercer’s viability and integrity depend on the protection of our critical assets, including our people, physical assets, and our information. We also believe that our communication, internal controls, and processes must constantly adapt to the changing needs and objectives of the company as well as to the changing marketplace. We appreciate your support and cooperation in keeping Mercer an ethical company from top to bottom.

To Follow-up on a Report
Click here: Login

To Make a Report
You may use either of the following two methods to submit a report:

• On Line
  Select the business unit from the list below for which you wish to make a report:
• ºCariboo
• ºCorporate
• ºCelgar
• ºFriesau
• ºPeace River Pulp
• ºRosenthal
• ºSantanol
• ºStendal
• By Telephone (Toll-Free)
• North America
  From an outside line dial 866-816-3254
• Germany
• From an outside line dial 0800-1016582
• At the prompt, dial 866-816-3254. This is a toll-free number. There is no need to dial a “1” before this number.
• If the telephone number listed above is not functioning, please make your report online through this web site. Please indicate in the report that the telephone number did not work.
• Australia
  
  • From an outside line dial the OneConnect number for your location:1-800-763-214

EthicsPoint is NOT a 911 or Emergency Service
Do not use this site to report events presenting an immediate threat to life or property. Reports submitted through this service may not receive an immediate response. If you require emergency assistance, please contact your local authorities.