EthicsPoint is NOT Customer Support --
If you need to contact the College Board about a customer service issue such as refunds, testing scores, etc. please contact the appropriate College Board program. Click here for College Board program contact information: https://www.collegeboard.org/contact-us
EthicsPoint is NOT a 911 or Emergency Service.
Do not use this site to report events presenting an immediate threat to life or property. Reports submitted through this service may not receive an immediate response. If you require emergency assistance, please contact your local authorities.
To report testing misconduct or other test security related matters, please submit the relevant information here:
https://secure.ethicspoint.com/domain/media/en/gui/68816/index.html?navId=gf-rc

Our Commitment

The Management, Board of Trustees and Audit Committee of the College Board are committed to ensuring our integrity, enhancing our processes and supporting and protecting our employees and the critical assets necessary to pursue our important mission. That is why we implemented an Ethics and Compliance Reporting System, hosted by an independent third-party company - EthicsPoint - to provide us with an anonymous and confidential means of learning about any conduct, practices or performance of our organization or employees which you may have encountered and believe to be illegal or otherwise unethical. Use of the EthicsPoint system ensures that your concerns will be heard.

When to Use the Ethics and Compliance Reporting System

The Ethics and Compliance Reporting System is for use by all employees, as well as members, students and their families, business partners and the general public. The Ethics and Compliance Reporting System is not intended to replace or supersede normal managerial and Human Resources communication channels. Before filing a report with EthicsPoint, we strongly encourage you to consider whether you can raise your concern directly with someone at the College Board. Employees are responsible for alerting management of suspected illegal, unethical, or otherwise fraudulent conduct and should report these or other questionable activities to their supervisor and/or the Human Resources and Legal Departments. Likewise, non-employees generally have available to them a variety of direct points of contact within the College Board through whom they should be able to quickly address and resolve any such concerns should they arise. We have established the Ethics and Compliance Reporting System for your use if you know of such problems and have been unable to resolve them with management, or if you strongly believe that management will be unresponsive or retaliate against you for making such a report.

To Make a Report

Reporting an incident through EthicsPoint can be, at your election, on an anonymous and confidential basis.

You may use either of the following two methods to submit a report:

  • Select the "Make a Report" link at the top of this web page, or
  • Within the United States, Guam, Puerto Rico and Canada, Dial .

After you complete your report, you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 5-6 business days, you can use your report key and password to check the status of your report to see if we have any questions for you and/or for you to provide us with any additional feedback or questions.