Follow-up on a Report | Code of Conduct
Attention! This web page is hosted on EthicsPoint's secure servers and is not part of the Alba website or intranet.

Our Commitment

In Alba, we believe in upholding the highest standards of ethical and professional behaviour in everything we do. We expect our employees to highlight instances where they suspect that Alba’s Code of Conduct is being breached. This can be done by informing their line manager, business unit manager, or a member of either the Integrity Task Force or Internal Audit.

If you ever feel uncomfortable speaking to one of these resources directly, Alba has also implemented an Integrity Line through which members of Alba staff, contractors and commercial partners can report in confidence any breaches of Alba’s Code of Conduct, such as financial irregularities, frauds and other matters that could potentially prove damaging to the company. It is operated by EthicsPoint, an independent company that helps businesses in responding to concerns about compliance and ethics.

This system is designed to complement existing reporting structures and should not be used for personal grievances.

The Integrity Line is designed to operate on the basis of confidentiality. Alba staff should feel free to raise concerns in good faith without fear of losing their job or suffering any form of retribution as a result. Provided that Alba employees are acting in good faith, it does not matter if, ultimately, the concern is unfounded. This assurance is not extended to someone who maliciously raises a matter they know is untrue. Employees or managers who harass, or seek to retaliate against those that have raised concerns in good faith will be subject to disciplinary action.

Please follow the instructions on this page if you wish to make a report. You can even post your report anonymously. However, we would prefer that you provide your name and contact information, and we assure you that these details will be kept absolutely confidential. You can support your report with documentary evidences and references, which can be attached to your report on this site itself.

Please remember:
This is not an emergency 'hotline' to report any operational emergencies, immediate safety threats or customer service complaints, which are directly handled by concerned Alba personnel.

Reporting to Alba

Alba is making every effort to create a fair and responsive reporting system that takes into consideration the rights of the reporter and of those potentially implicated.

You may use either of the following methods to submit a report:

Online: By Telephone:

To make a report online, select the "Continue" button below.


To call EthicsPoint from Bahrain

  1. From an outside line dial 800-00-001 or 800-000-00
  2. At the prompt, dial 888-265-3470. This is a toll-free number. There is no need to dial a “1” before this number.

To call EthicsPoint from another country, dial +1 888-265-3470

The call will be answered in English. To continue your call in another language, please state your language to request an interpreter. It may take 1-3 minutes to arrange for an interpreter. Please do not hang up during this time.

If the telephone number listed above is not functioning, please make your report online through this web site. Please indicate in the report that the telephone number did not work.