FIS Ethics Helpline

Main Page Follow-up on a Report International Dialing Instructions
ATTENTION! This webpage is hosted on EthicsPoint's secure servers and is not part of the FIS website or intranet.

To Make a Report

You may use either of the following two methods to submit a report:

After you complete your report you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place.

EthicsPoint is NOT a 911 or Emergency Service:
Do not use this site to report events presenting an immediate threat to life or property. Reports submitted through this service may not receive an immediate response. If you require emergency assistance, please contact your local authorities.

Our Dedication

FIS is dedicated to providing our customers with superior services and our employees with a safe and productive workplace. Our Code of Business Conduct and Ethics (Code) is embodied in the following principles:

  • We conduct our business in a socially responsible manner within both the letter and spirit of the laws and our Code;
  • We treat customers and employees with respect;
  • We are committed to a well-established set of policies and standards that address privacy issues;
  • We take pride in being a trusted steward of customer and consumer information; and
  • We take very seriously our reputation for honest and ethical business dealings around the world.

Each director, officer and employee owes a duty to FIS to act with integrity. Acting with integrity includes being honest and candid and maintaining the confidentiality of customer, consumer and employee information. It also includes observing both the letter and spirit of the law, governmental rules and regulations, accounting standards and FIS policies, as well as adhering to the highest standard of business ethics.

We value your input. That is why we have selected EthicsPoint to provide us with an anonymous and confidential method to hear your suggestions, concerns or reports of misconduct. The information you provide will be sent to us by EthicsPoint on a totally confidential and anonymous basis. You have our guarantee that your comments will be heard.

We appreciate your support and cooperation in keeping FIS an ethical company.

For Individuals in the European Union such as France and Germany:

This system only allows you to report concerns related to financial, accounting or auditing practices of the company, fraud or bribery allegations. If your concern pertains to other types of non-compliance issues, you are encouraged to report them to local management (this restriction is not relevant for Germany).

When you submit a report, you should identify yourself, and your identity will be handled confidentially. The report can exceptionally be made anonymously. Please go to the upper right hand corner of this site to proceed in French or German.