The board of governors, the executive committee of the board and the management team of the California Insurance Guarantee Association value your input. That is why we have selected EthicsPoint to provide us with an anonymous and confidential method to hear your suggestions, concerns or report of misconduct.

The information you provide will be sent to us by EthicsPoint on a totally confidential and anonymous basis. You have our guarantee that your comments will be heard.

Our Commitment

Our goal is to assure and enhance the integrity, people, processes, and assets needed by all stakeholders of California Insurance Guarantee Association.

We believe that California Insurance Guarantee Association’s viability and integrity depend on the protection of our critical assets, including our people, physical assets, and our information. We also believe that our communication, internal controls, and processes must constantly adapt to the changing needs and objectives of the company as well as to the changing marketplace. We appreciate your support and cooperation in keeping California Insurance Guarantee Association an ethical company from top to bottom.

How to File a Report

You may use either of the following two methods to File a Report:

  • Dial toll-free, within the United States, Guam, Puerto Rico and Canada: 888-258-3985
  • — or —
  • Select the “File a Report” link from the list in the right column.

After you complete your report you will be assigned a unique code called a “report key.” Write down your report key and password and keep them in a safe place. After 5–6 business days, use your report key and password to check your report for feedback or questions.

EthicsPoint is NOT a 911 or Emergency Service:

Do not use this site to report events presenting an immediate threat to life or property. Reports submitted through this service may not receive an immediate response. If you require emergency assistance, please contact your local authorities.

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