You may also submit a report via telephone by calling 888-329-6445.
After you complete your report you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 5-6 business days, use your report key and password to check your report for feedback or questions.
To our employees, associates, patients and their families:
Our vision for University Medical Center (UMC) is clear: to be the best teaching hospital in the country. Towards that goal, UMC is committed to operating in an ethical and lawful manner. In addition to established policies and procedures for the resolution of concerns regarding UMC operations, UMC has selected a hotline service (EthicsPoint) for use by our employees, patients and their families, physicians, and other individuals/parties associated with UMC. The EthicsPoint hotline service is for any concern, including but not limited to compliance, patient care and safety, HIPAA privacy/security, Human Resources, workplace safety, vendor relations.
The information you provide to EthicsPoint will be sent to UMC on a confidential basis. While reporters can remain anonymous, leaving contact information is often helpful in investigating reports. Anyone who reports an issue in good faith is protected from retaliation under the Texas Whistle Blowers Act.
UMC needs to know your concerns to continue as Lubbock’s hospital of choice.