Welcome to the Navigator Program

Would you like to ask a question or file a report via phone?

Call 1-877-899-1212

Our Commitment

Guided by our values of doing the right things, the right way, the GuideWell Source Family of Companies is committed to conducting business with the highest standard of business ethics and in compliance with all applicable laws and regulations.

Building a good reputation is difficult, but losing it is easy. Each action we take, no matter how large or small, impacts our reputation with customers, business partners and fellow team members. The Navigator Program is our guide for making decisions that support our values and help build a reputation that makes us proud.

The Navigator Program serves as our Family of Companies’ compliance and ethics program. The program is designed to educate, guide and raise awareness of ethical, legal and other rules that affect our business. It also provides an avenue for team members to get answers to compliance and ethics questions and report suspected misconduct.

This website provides a convenient, confidential and, if you choose, anonymous way for you to seek assistance and report known or suspected compliance and ethics violations.

To Ask a Question or Make a Report

You may use any of the following methods:

  • Talk to your supervisor or management team
  • Visit the compliance office (if in Jacksonville / Mechanicsburg)
  • Call 1-877-899-1212 *
  • Select the “Ask a Question” or “Make a Report” link at the top of this web page. *

* Anonymous Reporting Options Available

This process is not intended to replace or supersede normal managerial and Human Resources communication channels.

After you complete your report you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 2-3 business days, use your report key and password to check your report for feedback or questions.