To Make a Report
You may use either of the following two methods to submit a report:
- Dial toll-free, within the United States, Guam, Puerto Rico and Canada:
800-750-4972
OR
- Select the "Make a Report" link at the top of this web page.
After you complete your report you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After
5-6 business days, use your report key and password to check your report for feedback or questions.
EthicsPoint is NOT a 911 or Emergency Service:
Do not use this site to report events presenting an immediate threat to life or property. Reports submitted through this service may not receive an immediate response. If you require emergency assistance, please contact your local authorities.
Message from Byron
As the nation’s leading member-owned health care company, we are committed to safeguarding our reputation for ethically responsible and transparent business practices. To reinforce our standards, we have developed a comprehensive Business Conduct, Compliance and Ethics Program. This program articulates our expectations of employees for operating the business with integrity and carefully managing the company’s resources on behalf of the members we serve.
Byron Jobe, President & CEO
Our Stance on Compliance
We are committed to open communication with employees as it relates to ethical and legal issues. All employees are required to report any potential legal or ethical wrongdoing to their supervisor, management, or the Legal or Compliance Departments. Employees are encouraged to ask questions if they have any concerns about compliance with law, the Standards of Business Conduct, or applicable Policies and Procedures. Remaining silent about an issue prevents the Company from addressing the situation and may potentially subject the companies to liability.
We are committed to thoroughly investigating every inquiry and complaint an employee makes. Each complaint will be fully investigated on the merits and, depending on the results of the investigation, appropriate action will be taken.
To help ensure employees are comfortable reporting concerns, we prohibit harassment of, or retaliation against, any employee or other person who, in good faith, reports a known or suspected violation of law or company policies.