Can I report anonymously?
Yes. We prefer to know who you are so we can follow up if needed—but we’d rather you speak up
anonymously than not at all. No identifying information (like your name or IP address) is shared with SDZWA
unless you choose to provide it. Your confidentiality matters to us.
6 other things to know about the SDZWA Ethics Hotline:
The Ethics Hotline is a confidential resource for SDZWA employees and partners to ask
questions or report concerns about misconduct, wildlife welfare, or Code of
Conduct violations. It promotes our culture of integrity and is not a customer service portal.
The Ethics Hotline is managed by SDZWA’s Ethics &
Compliance team. It is available 24/7 and operated through a secure website and call center hosted by
NAVEX EthicsPoint, an independent third-party provider.
SDZWA encourages you to speak up through whichever channel you feel most comfortable—your
manager, another leader, or functions like HR, Legal, or Ethics & Compliance. Your report helps protect us
all.
After you submit a question or concern, you’ll receive a report key and password to check
the status. A summary is sent to SDZWA’s Ethics & Compliance team
who will review your report and determine if additional information is needed. They may contact you through
the secure portal under “Follow Ups.” Concerns about wildlife welfare will be sent to our Wildlife Welfare Collective, a group of SDZWA wildlife care experts.
Most hotline reviews and investigations are completed within 30–60 days, depending on complexity.
SDZWA does not tolerate retaliation against anyone who reports a concern or participates
in an investigation. Retaliation is considered misconduct and is addressed in our Code of Conduct and Anti-Retaliation Policy. We are committed to providing a safe,
healthy, and productive workplace for all team members and partners. Every report of retaliation is taken
seriously.
Yes. SDZWA uses NAVEX EthicsPoint case management system to support our hotline. It is
hosted on NAVEX’s secure servers and is completely separate from SDZWA’s intranet. This ensures that any
report you make is kept confidential to the fullest extent possible, consistent with the law and good business
practices. While we encourage you to include your name, you may also report anonymously.