Level 3 Compliance Line

Level 3 is committed to always doing the right thing. Doing the right thing is the right way to do business. It is what we refer to as the Level 3 way. Operating in an open, honest manner is critical to our company’s success, because it is critical to maintaining trust and credibility with our customers, our business partners, our investors, and with each other.

Open, honest communications are the expectation, not the exception. We want you to feel comfortable in approaching your supervisor or management in instances where you believe violations of policies or standards have occurred.

In situations where you prefer to place an anonymous report, you are encouraged to use the Level 3 Compliance Line, which is hosted by NAVEX, an independent company. Through NAVEX’s system called EthicsPoint* you can report incidents either anonymously or using your name and contact information. The information you provide will be sent to Level 3 on a totally confidential and anonymous basis if you so choose.

However, certain country laws prohibit the submission of anonymous reports. In these countries, you can only submit a report using your name.

Also, it is often more difficult to investigate a concern that is raised anonymously; please think about talking directly with Level 3’s Chief Ethics and Compliance Officer or sharing your identity when using the confidential incident reporting system. Level 3’s Chief Ethics and Compliance Officer is Neil J. Eckstein, who can be contacted at 1-720-888-2514 or neil.eckstein@level3.com. Your identity will be kept confidential to the extent that is possible and consistent with applicable laws.

*EthicsPoint is incident reporting software owned and operated by NAVEX, which you will see referenced throughout these materials.

To File a Report Online

To File a Report by Phone

After you complete your report you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 2-3 business days, use your report key and password to check your report for feedback or questions.