Code of Conduct Policies Contacts


This web page is hosted on EthicsPoint's secure servers and is not part of the Bon Secours Health System website or intranet.

File a Report

To file a report online

To file a report by phone

To follow-up on a previous report

If you filed your report prior to February 19th your log-in information is no longer valid. Please contact the Bon Secours Values Line using the number posted above to obtain new log-in information.


Do not use this site to report events presenting an immediate threat to life or property. Reports submitted through this service may not receive an immediate response. If you require emergency assistance, please contact your local authorities.

values line reporting system

This web-based version of the Bon Secours Health System and Good Help ACO Values Line is a way for employees to raise concerns or ask questions about potential violations of the Code of Conduct. All reports will be handled confidentially and you may choose to remain anonymous.

Your voice is important to us. We rely on you to help us by speaking up whenever a situation potentially violates the Code of Conduct. When you do speak up, you provide us with the information we need in order to prevent or correct any potential violation. Such situations may relate to:

  • Providing Holistic Care Issues relating to patient rights, medical ethics, patient education or emergency treatment.
  • Cultivating Justice in the Workplace Issues relating to harassment, discrimination, substance abuse, retaliation or credentials.
  • Maintaining Confidentiality and Privacy Issues relating to the privacy and security of health information and confidential business, employee or peer review information.
  • Observing Ethical Business Practices Issues relating to billing and coding, inappropriate disclosures of proprietary information and honesty.
  • Following Legal Requirements Issues relating to fraud and abuse, workplace health or safety concerns, or other legal or regulatory concerns.
  • Practicing Good Stewardship Issues relating to theft or waste of organizational resources, internal controls, travel and entertainment.
  • Maintaining Appropriate Business Relationships Issues relating to gifts from vendors, purchasing or contracting concerns, or other concerns relating to our business partners or vendors.
  • Avoiding Conflicts of Interest Potential conflicts of interest of employees, leaders or members of our Board of Directors.

BSHSI has a policy of "zero tolerance" for any form of retaliation against those who report Code of Conduct concerns in good faith. Bon Secours values and encourages discussion about these concerns.