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Follow-up on a Report

While the details of each report will be kept confidential, please check the status using your unique and confidential report key, particularly if you are reporting anonymously, as we may post follow up questions or require additional information.

Report Key:
Password:
 

INTEGRITY – EVERYWHERE, EVERY DAY

Integrity is the cornerstone of how Jabil does business. All interactions with customers, vendors, suppliers, shareholders and fellow employees must be conducted with the utmost integrity, honesty and mutual respect in accordance with the Jabil Code.

THE JABIL CODE

Our Code is a statement of our principles as a company and how we conduct ourselves in the market and the workplace. It is also a practical guide to communicate our values, our culture and our standards of behavior. Our Code is intended to help if you have questions about our ethics and compliance standards so that you can apply our values and policies to situations you may face while at work.

REPORTING CONCERNS AND INVESTIGATIONS

Please report potential wrongdoing so that the situation can be reviewed and addressed. You do not have to have all of the facts. If you see or even suspect unethical or illegal behavior that you believe would violate this Code, or if you have a question, you have several options:

  • Discuss the issue with your supervisor, if you feel comfortable.
  • Talk to any other member of management, Human Resources or the Legal Department.
  • At any time you may contact the Integrity Hotline. You can use the Jabil Compliance website: https://Jabilglobalcompliance.com to make a report or get the Integrity Hotline telephone number for your location.

ZERO TOLERANCE FOR RETALIATION

Jabil will not tolerate retaliation against anyone who reports a concern in good faith, nor will we tolerate retaliation against anyone who participates in an investigation. If you believe you have been retaliated against or have witnessed retaliation, report it to the Global Ethics and Compliance Team immediately.

JABIL’S INTEGRITY HOTLINE

Our Integrity Hotline is a confidential way to report possible violations of the Code or any policies, or laws. You may contact the Integrity Hotline 24 hours a day, 7 days a week. The Integrity Hotline call center is staffed by third-party compliance specialists and provides translations in all languages.

Since Jabil may need additional information, you will be assigned a report number. Please check back regularly to provide follow-up information or answer any follow-up questions that the Global Ethics and Compliance Team may have.

Frequently Asked Questions

What types of concerns should be reported?

Concerns regarding potential violations of the law or the Jabil Code should be reported immediately. Such concerns could include, but are not limited to:

  • Non-compliance with professional standards
  • Unlawful discrimination
  • Harassment
  • Workplace violence
  • Substance abuse
  • Conflicts of interest
  • Falsification of documents
  • Inappropriate gifts and entertainment
  • Inappropriate political activities and contributions
  • Insider trading or other securities law violations
  • Breaches of a customer's or Jabil's confidentiality
  • Inappropriate disposal of documents
  • Inappropriate personal use of a Jabil's resources
  • Theft
  • Bribes and kickbacks
  • Inappropriate customer billings
  • Inappropriate reporting of time or expenses
  • Other potential violations of policies

How do I report a concern using the website?

  1. Select " Report a concern online" from the Global Compliance Hotline homepage
  2. Select the appropriate location from the dropdown menus
  3. Select a category that best describes your report topic
  4. Fill out a report on your concern
  5. Record the report key and password for your report

What happens when I access the Global Compliance Hotline website?

The Global Compliance Hotline is administered by a third party, EthicsPoint, Inc. You may log on to www.ethicspoint.com to:

  • ask a question
  • file a report
  • follow-up on a prior report

When you log on, a series of prompts will instruct you how to accomplish your task. When filing a report, you will be asked to provide the most detailed information possible about the incident. You may choose to remain anonymous when submitting your question or report; however, doing so may limit a full investigation of the matter. Therefore, you are encouraged to identify yourself.

Your report will be logged and forwarded to the Global Compliance Department of Jabil Circuit, Inc., led by the Chief Compliance Officer for resolution. The Global Compliance Hotline cannot provide you advice or resolve your issue directly.

When submitting your question or report, you will be given a report key and asked to create a personal password. You will need this information to access the "Follow up on Report" section on the website to check the status or resolution of the matter you reported. Please check back with the Global Compliance Hotline to:

  • check the accuracy of your report
  • view acknowledgement of your report
  • find out if additional information is needed to process your question/concern
  • view status or updates to your investigation
  • find out the resolution of your matter

Continued follow-up on a matter is particularly important for anonymous reports, where we have no other means to communicate with you, the reporter. If you have identified yourself by name, the Global Compliance Department or a designated subject matter expert will contact you directly to discuss your concern and ask any additional questions we may have.

What happens when I call the Global Compliance Hotline phone number?

The Global Compliance Hotline is administered by a third party, EthicsPoint, Inc. When you place a call to the Global Compliance Hotline, the EthicsPoint call center specialist will capture your question or report, asking you to provide detailed information. You may choose to remain anonymous when speaking with the call center specialist; however, doing so may limit a full investigation of the matter. Therefore, you are encouraged to identify yourself. You should also be prepared, if you are willing, to provide the names of witnesses and potential victims of the alleged unethical conduct to increase the success of an investigation into your complaint.

The specialist forwards your question or report to the Jabil Circuit, Inc. Global Compliance Department led by the Chief Compliance Officer. The EthicsPoint call center specialist cannot provide you advice or resolve your issue over the phone. If your matter is urgent, s/he will provide you with information to contact the Global Compliance Department directly so you can receive immediate assistance.

The call center specialist will provide you with a report key and password for you to access the "Follow up on Report" section on the Global Compliance Hotline web portal, and check the status or resolution of the matter you reported. Please check back with the Hotline to:

  • check the accuracy of your report
  • view acknowledgement of your report
  • find out if additional information is needed to process your question/concern
  • view status or updates to your investigation
  • find out the resolution of your matter

Continued follow-up on a matter is particularly important for anonymous reports, where we have no other means to communicate with you, the reporter. If you have identified yourself by name, the Global Compliance Department or a designated subject matter expert will contact you directly to discuss your concern and ask any additional questions we may have.

What should I do if I lose my report key or password?

Because of the high level of confidentiality that is maintained for reports, if you lose your report key or password, you will be required to file a new report. You can mention in the new report that this matter relates to prior report "X."