Our Commitment

The Osborne Association is committed to providing our program participants with services that meet the highest professional standard utilizing the best available methods of practice. We are committed to providing quality care that is respectful of individual rights and is sensitive, compassionate and provided in a timely manner. We are committed to providing our staff with a work setting where all people are treated with dignity, fairness and respect. We believe in promoting individual growth, professional development and a team environment in which everyone feels included.

In support of our mission and the principles above, we are dedicated to developing and maintaining an environment in which compliance with rules, regulations, policies and ethical practices is integral to the organizational culture

The management and Board of the Osborne Association value your input and that is why we have partnered with EthicsPoint to provide an anonymous and confidential method to hear your suggestions, concerns or reports of misconduct.

The information you provide through the Osborne compliance hotline or the web-based system will be sent to us by EthicsPoint on a totally confidential and anonymous basis. You have our guarantee that your comments will be heard.

Thank you again for reporting your concerns. We appreciate your support and cooperation in maintaining Osborneā€™s high ethical standards.

To Make a Report

You may use either of the following two methods to submit a report:

  • Select one of the links at the top of this web page. "Report a Suspected Violation" is for reports of possible violations of Osborne policy or the law. "Share a Workplace or Operational Concern" is for general workplace concerns.
  • OR
  • Dial toll-free, within the United States, Guam, Puerto Rico and Canada:

After you complete your report you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 5-6 business days, use your report key and password to check your report for feedback or questions.