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Code of Conduct International Dialing Options Corporate Responsibility Report Commonly Asked Questions

Report a Concern or Ask a QuestionFollow up on a Concern or Question

NOTE: If you are a customer of Gen and want to report a concern regarding our product please visit Gen ( and navigate to the appropriate brand.

Report Key:

Report or Ask a Question by Phone:

To Report a Concern or Ask a Question by Phone, CLICK HERE for dialing instructions for your country.

Gen appreciates your input and encourages you to report any business conduct concern. All concerns are taken seriously and retaliation against anyone who raises an allegation in good faith is prohibited.

Welcome to Gen's EthicsLine

Doing the right thing makes a difference. When we act with integrity in accordance with the highest standards of ethical behavior in everything we do, we contribute to making Gen a leader in the global business environment and we protect Gen’s reputation. When we face tough decisions in our daily jobs, our Code of Conduct guides us to make ethical decisions that reflect our values and promote trust. - Cameron Hoffman
Global Head of Compliance

Commonly Asked Questions

Who may report a concern?

Anyone may report a concern related to potential misconduct involving Gen including a Gen employee, contractor, supplier, channel member, or customer.

May I report my concern anonymously?

In all countries except those which prohibit anonymous reporting, you may report your concern anonymously by using either the web-based form or Gen's EthicsLine , which is operated by EthicsPoint. If you choose to make your report anonymously, you will be provided with a report key and asked to create a password. You will need to retain these to return to the report you previously submitted. When you check back, you can monitor the progress on your concern and add additional information, if necessary. This will also allow Gen to ask follow-up questions, while protecting your anonymity.

If you choose to report anonymously, please take care not to report information that may personally identify you, such as:

» Your reporting relationship to others in the company

» Your physical work location

Additional Commonly Asked Questions