Q. What is Open Talk?
Open Talk is Medline's confidential channel through which you can ask questions and raise concerns about ethics, compliance, violations of regulations, laws or policies, or Medline’s Code of Conduct.
Q. May I remain anonymous?
Yes, if you request to remain anonymous when making your report or raising your concern, we will respect your request (unless prohibited by local law; be aware that some countries outside of the United States have laws that do not allow anonymous reporting).
Q. Who administers Open Talk and is Open Talk available in multiple languages?
Open Talk is administered by an independent company (NAVEX), is available 24 hours per day, seven days per week, and can accommodate reports in more than 75 languages.
Q. Who else can I speak to if I have a question or concern?
Medline encourages speaking up through the channel with which you are most comfortable, whether that be Open Talk (web or telephone), your own manager, another member of management, a human resources representative or any member of the Office of Ethics and Compliance.
Q. What happens after I contact Open Talk?
Once you ask a question or raise a concern on Open Talk, via either phone or web, you will receive a report key and password which can be used to follow up. Then an electronic summary of your report or inquiry is sent to an Open Talk Case Manager for review and to determine further action.
Q. Where can I find Medline's Code of Conduct?
You can quickly access it by clicking on the Medline Code of Conduct here.