To Make a Report
You may use either of the following two methods to submit a report:
- Select the "Make a Report" link at the top of this web page.
OR
- Dial toll-free, 1-877-879-9137
After you complete your report you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 5-6 business days, use your report key and password to check your report for feedback or questions.
EthicsPoint is NOT a 911 or Emergency Service:
Do not use this site to report events presenting an immediate threat to life or property. Reports submitted through this service may not receive an immediate response. If you require emergency assistance, please contact your local authorities.
Healthfirst is committed to maintaining an ethical work environment for all our employees. Our Compliance Program and Code of Conduct are integral to that commitment. We encourage our employees, members, and business associates to “Do the Right Thing” and report any suspected cases of fraud, waste, abuse, or other violations of company policy. Compliance is everyone’s responsibility.
The Management Team, Audit and Compliance Committee and Board of Directors at Healthfirst value your input. That is why we have selected this anonymous and confidential method to hear your suggestions, concerns or reports of misconduct. The information you provide will be sent to us on an anonymous basis, should you choose, and all information will be kept confidential to the greatest extent possible. You can feel safe reporting your concerns without fear of retaliation; and you have our guarantee that your comments will be heard.
Our Commitment
Healthfirst maintains a strict policy of zero-tolerance toward fraud and abuse, harassment and any other improper conduct. We believe that Healthfirst’s viability depends on the protection of our critical assets, including our people, physical assets and our information. We also believe that our processes and internal controls must constantly adapt to the changing needs and objectives of the company as well as to the changing marketplace. We appreciate your support and cooperation in helping Healthfirst maintain a culture of compliance.
If you have any questions or comments please contact us at compliance@healthfirst.org or call (212) 324-2699 and a representative from Healthfirst will contact you.