A Message from the City Manager

To All City Team Members,

Thank you for your dedication and service to the City of New Braunfels. I value the work that you do, and the effort you put into making New Braunfels a great place to live and work.

As public servants, we all share in the goal of protecting the public trust. One of our core values as a City is to "operate with integrity, holding ourselves to the highest standards of performance, transparency, accountability, and ethical conduct."

All team members share the responsibility to ensure that the City demonstrates this accountability, as well as the proper stewardship of the financial resources entrusted to us. I am committed to maintaining a work environment in which ethical behavior is central.

The City currently has in place various avenues for you to report ethical concerns, such as policy violations, misconduct, or fraud. These can be reported to any member of management or the Human Resources Department. I encourage you to continue to utilize these channels as appropriate for the situation.

In situations where you prefer to place an anonymous report, the City has partnered with EthicsPoint, which is a confidential reporting system to assist management and team members to work together to address fraud and/or abuse in the workplace, all while cultivating a positive work environment. These reports can be related to ethics or policy violations, as well as positive stories and suggestions. These reports can be made on-line or via telephone.

The information you provide will be sent to us by EthicsPoint on a confidential and anonymous basis if you so choose. I guarantee your comments will be heard.

I hope and expect all City team members will always act ethically and responsibly. When that is not the case, it is incumbent upon each of us to speak up so the situation can be resolved.

Thank you for the work you do on behalf of our citizens each day. Together, we are making New Braunfels great!

To Make a Report

You may use either of the following two methods to submit a report:

  • Select the "Make a Report" link at the top of this web page.
  • OR
  • Dial toll-free, within the United States, Guam, Puerto Rico and Canada:

After you complete your report you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 5-6 business days, use your report key and password to check your report for feedback or questions.