To Make a Report

You may use either of the following two methods to submit a report:

  • Online:
  • OR
  • Dial toll-free, within the United States, Guam, Puerto Rico and Canada: 866-882-0366

After you complete your report you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 1-2 business days, use your report key and password to check your report for feedback or questions.

Do The Right Thing...At Ignite Restaurant Group we take those 4 words seriously. In order to “do the right thing” it is important to know what is considered right and wrong. As a restaurant company, most of what we do is captured in recipe books, ordering guides, Operating Procedures Manuals, etc. However, when we talk about “behavior” at Ignite, we are looking for the same clarity of what is right and what is wrong. To ensure clarity and consistency, we have written the Ignite Code of Conduct. All employees of Ignite Restaurant Group are expected to know and follow the Code of Conduct. Ignite employees are also required to read and comply with the Internal Communications Policy and Whistleblower Policy.

The Ignite Open Door Hotline was designed to provide our employees with an anonymous and confidential way to give feedback, suggestions, concerns, or reports of misconduct. In order to provide 24/7 live coverage, we have contracted with Ethics Point to manage our hotline. Unless you choose otherwise, all information provided through this Open Door Hotline will be sent to us in a totally confidential and anonymous basis. Ethics Point will take all calls and emails and report the issues back to the Ignite Employee Relations team. We commit to you that we will take all reports seriously and investigate accordingly.

Thank you for taking the time to give us your feedback!