Whether you are a patient, patient representative, or employee, you may submit a complaint or compliance issue through this secure, third party website, or by calling the toll-free number listed below. The information you provide will be collected, reviewed, and held in complete anonymity, if desired.
Dial toll-free, within the United States, Guam, Puerto Rico and Canada:
Employees - 866-270-1965
Patient/Patient Representatives - 833-416-5446
How are you affiliated with Wayne Health?
After you complete your report you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 5-6 business days, use your report key and password to check your report for feedback or questions.
EthicsPoint is NOT a 911 or Emergency Service:
Do not use this site to report events presenting an immediate threat to life or property. Reports submitted through this service may not receive an immediate response. If you require emergency assistance, please contact your local authorities.
Wayne Health is an organization with strong values of responsibility and integrity. Our Code of Business Conduct and Ethics contains general guidelines for conducting business with the highest standards of ethics.
Wayne Health is committed to an environment where open, honest communications are the expectation, not the exception. We want you to feel comfortable in approaching management in instances where you believe violations of policies or standards have occurred.
In situations where you prefer to place an anonymous report in confidence, you are encouraged to use this hotline, hosted by a third party hotline provider, EthicsPoint. You are encouraged to submit your concern(s) regarding quality of care, customer services, or violations stated in our Code of Business Conduct and Ethics, as well as providing positive suggestions and stories.
The information you provide will be sent to us by EthicsPoint on a totally confidential and anonymous basis if you should choose. You have our guarantee that your comments will be heard.
See the EthicsPoint FAQs for more information.