Code of Conduct Helpline

Our Commitment

Make a Report

After you complete your report you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 5-6 business days, use your report key and password to check your report for feedback or questions.

John Snow, Inc. (JSI), JSI Research & Training Institute, Inc. (JSI), World Education, a division of JSI R&T value responsibility and integrity. Our Code of Conduct contains general guidelines for conducting business with the highest standards of ethics and professional accountability.

JSI, World Education, a division of JSI R&T, and PFSCM are committed to an environment where open, honest communications are the expectation, not the exception. We want you to feel comfortable in approaching your supervisor or management in instances where you believe violations of policies or standards have occurred.

You may also use this hotline, hosted by third party hotline provider EthicsPoint, to make a report. You are encouraged to submit reports relating to violations stated in our Code of Conduct, as well as asking for guidance related to policies and procedures, or providing positive suggestions and stories.

The information you provide will be sent to us by EthicsPoint on a totally confidential and anonymous basis if you should choose. You have our guarantee that your comments will be heard.

See the EthicsPoint FAQs for more information.

ATTENTION! This webpage is hosted on EthicsPoint’s secure servers and is not part of the JSI, World Education, a division of JSI R&T or PFSCM websites or intranet.