Make a Report Follow-up on a Report Code of Business Conduct and Ethics FAQs

ATTENTION! This webpage is hosted on EthicsPoint's secure servers and is not part of the Town of North Providence website or intranet.

Our Commitment

The Town Council and School Committee of the Town of North Providence have approved the implementation of a Whistleblower Hotline to provide a channel of communication for citizens, employees, vendors and service providers, students and their parents and any other stakeholder to make known any inefficient, fraudulent, improper or illegal activities related to any municipal or school district department or agency or contractor working on a town or school department project.

Everyone is encouraged to use the "chain of command" to report problems or resolve disputes. Whenever the problem may involve a person in a position of authority or if the complainant fears retaliation, the Town and School Department is providing an anonymous reporting service through EthicsPoint, Inc., an independent third party toll-free hotline and internet-based provider.

Complaints presented to a supervisor or a department head must also be logged into the EthicsPoint system to provide a record of how the matter was handled and, hopefully, resolved to the satisfaction of all concerned. Complaints are considered to be serious matters and complainants are urged to not use this whistleblower system to file frivolous or mischievous reports or in retaliation for slights, either real or perceived.

The whistleblower system is monitored by individuals appointed by the Town’s Financial Audit Committee. These individuals are charged with ensuring that reports and complaints are addressed in a timely manner. The information you provide to EthicsPoint will be sent to us in a format that protects your confidentiality. We take all reports about compliance and ethics matters seriously and will look into each report and follow up when further action is appropriate.

See the EthicsPoint FAQs for more information.

To Make a Report

You may use either of the following two methods to submit a report:

  • Select the "Make a Report" link at the top of this web page.
  • OR
  • Dial toll-free, within the United States, Guam, Puerto Rico and Canada: 855-729-0133

After you complete your report you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 5-6 business days, use your report key and password to check your report for feedback or questions.

EthicsPoint is NOT a 911 or Emergency Service:
Do not use this site to report events presenting an immediate threat to life or property. Reports submitted through this service may not receive an immediate response. If you require emergency assistance, please contact your local authorities.