To Make a Report

You may use either of the following two methods to submit a report:

  • Select the "Make a Report" link at the top of this web page.
  • OR
  • Dial toll-free, within the United States and Canada: 844-284-5811.

After you complete your report you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 5-6 business days, use your report key and password to check your report for feedback or questions.

Our Commitment

At PointClickCare, we believe that our success is tied to our commitment to conducting business in accordance with our core values of integrity and responsibility. We hold our company and each of its representatives to these standards and we expect our key partners and those we do business with to support similar standards of conduct. Our Code of Business Conduct and Ethics is an expression of those core values and explains the basis of our guidelines and policies for conducting business with the highest standards of ethics.

We know that to live up to these values, we must be committed to creating and fostering an environment where open, honest communication and transparency are encouraged and supported. Our employees, customers and partners need to feel comfortable that they can report to us on a safe, anonymous and retaliation-free basis when they believe that a violation of our Code or its associated policies or guidelines has occurred.

We have partnered with a trusted third party, EthicsPoint, to ensure that we make access to reporting available, particularly in situations where someone prefers to place a report anonymously or in full confidence. You are encouraged to submit reports relating to violations of our written standards and policies, as well as ask for guidance and provide suggestions.

The information you provide will be sent to us by EthicsPoint on a confidential and anonymous basis if you choose. You have our guarantee that your comments will be heard.

See the EthicsPoint FAQs for more information.