Make a Report Follow-up on a Report FAQs

To Make a Report

You may use either of the following two methods to submit a report:

Online

Select the "Make a Report" link at the top of this web page.

By Phone

After you complete your report you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 5-6 business days, use your report key and password to check your report for feedback or questions.

Our Commitment

Columbia Helicopters Inc. is an organization founded on the Core Values of:

  • Integrity - Be honest with ourselves and our customers in every facet of our service.
  • Safety - Hold safe practices at the forefront of every effort.
  • Customer Service - Utilize experience, innovation and continuous improvements to convert customer problems into solutions.
  • Performance - Meet or exceed expectations and strive for incremental improvement.
  • Teamwork - Work as a team in meeting our challenges.

We strongly encourage and are committed to an environment where open, honest communications are the expectation, not the exception. We want you to feel comfortable in approaching your supervisor, a member of your management team or Human Resources when you believe violations of policies or our standards have occurred.

In situations where you prefer to place an anonymous report in confidence, you are encouraged to use this hotline, hosted by a third party hotline provider, EthicsPoint. The information you provide will be sent to us by EthicsPoint on a totally confidential and anonymous basis if you should choose. You have our guarantee that your comments will be heard.

See the EthicsPoint FAQs for more information.