To Make a Report

You may use either of the following two methods to submit a report:

  • Select the "Make a Report" link at the top of this web page.


  • Dial toll-free, within the United States, Guam, Puerto Rico and Canada: 844-204-8741

After you complete your report you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 5-6 business days, use your report key and password to check your report for feedback or questions.

Our Commitment

Recordati Rare Diseases Inc. (RRD) is committed to our patients, partners, and employees. We adhere to the highest ethical and legal standards throughout our business. RRD is an organization with strong values of responsibility and integrity. Our Code of Business Conduct and Ethics contains general guidelines for conducting business with the highest standards of ethics.

Our compliance program is designed to:

  • Prevent, detect, and correct violations of law and company policy and procedures;
  • Assure the establishment of compliance-related policies and procedures for business operations;
  • Assure development of training and other programs designed to educate employees regarding applicable policies, procedures and standards;
  • Encourage and ensure internal reporting of questionable or inappropriate activities to enable timely investigation and resolution;
  • Assure appropriate corrective action is taken to prevent recurrence of misconduct; and
  • Regularly assess and improve the effectiveness of compliance efforts.

RRD abides by the Pharmaceutical Research and Manufacturers of America (PhRMA) Voluntary Code on interactions with healthcare professionals.

RRD is committed to an environment where open, honest communications are the expectation, not the exception. We want you to feel comfortable in approaching your supervisor or RRD management in instances where you believe violations of policies or standards have occurred.

In situations where you prefer to place an anonymous report in confidence, you are encouraged to use this hotline, hosted by a third party hotline provider, EthicsPoint. You are encouraged to submit reports relating to violations stated in our Code of Business Conduct and Ethics, as well as asking for guidance related to policies and procedure and providing positive suggestions and stories.

The information you provide will be sent to us by EthicsPoint on a totally confidential and anonymous basis if you should choose. You have our guarantee that your comments will be heard.

See the EthicsPoint FAQs for more information.