Alongside the existing whistleblowing channel and as a part of the Remediation plan a special-purpose channel: the BNP Paribas Sanctions Whistleblower hotline has been put in place in New York linked directly to Group Financial Security - US, so that any disclosures relating to a proven or suspected breach of a financial embargo can be received directly.
BNP Paribas Whistleblower Sanctions hotline is run by NAVEX, an independent company specialised in providing secure, confidential phone and web reporting services for reporting misconduct.BNP Paribas is one of many companies that use EthicsPoint for this purpose.
NO - If the report is unrelated to financial sanctions and embargoes, please report the matter through local reporting or other established whistleblowing channels.
When selecting your location or the location where it took place, you may for some countries see the following message ‘Reports for the location you have selected are currently not being accepted through the BNP Paribas Sanctions Whistleblower hotline. Please report the matter through local reporting or other established whistleblowing channels’. It means that the local constraints have not been lifted to give you access to this new Whisteblower tools. Therefore in the meantime use your current whistleblower channels.
Initially only the website will be available; the hotline will be set-up at the end of August 2015.
Yes. With NAVEX, you have the ability to file a report via either the telephone or the Internet.
The EthicsPoint phone number(s) for making an oral report, will be displayed in the ‘TO MAKE A REPORT’ section of the BNP Paribas Whistleblowing- Sanctions hotline website after selecting your current location. All calls are free of charge, however, international roaming charges, or minutes of use if calling from a mobile phone may apply. Your call will be answevered by NAVEX’s experienced staff.
To make a written report please follow the instructions on the right-hand side of the BNP Paribas Whistleblower-Sanctions hotline Website.
We certainly do. In fact, we need you to report. You know what is going on in our company - both good and bad. You may have initial knowledge of an activity that may be cause for concern. Your reporting can minimize the potential negative impact on the company and our people.
Reports are entered directly to a NAVEX secure server to prevent any possible breach in security. NAVEX makes these reports available only to specific individuals within the company who are charged with evaluating the report, based on the type of violation and location of the incident. Each of these report recipients are trained in keeping these reports in the utmost confidence.
The NAVEX system concentrates on being a positive aspect of our overall philosophy, and allows us to ensure a safe, secure, and ethical workplace. You are encouraged to seek guidance on ethical dilemmas, provide positive suggestions, or communicate a concern. Effective communication is critical in today’s workplace and this is a great tool to enhance that communication.
We have carefully chosen the best reporting tool to meet our compliance obligations while maintaining a positive reporting environment.
There is a section in the report where you may identify yourself, if you wish.
When making a report, you may choose to identify yourself or remain anonymous, except where legal requirements prevent such option. It is encouraged that you identify yourself when making a Report, however, if you wish to remain anonymous, it is recommended no information that may personally identify you be provided through the reporting process.
A report from home, a neighbor’s computer, or any Internet portal will remain secure and anonymous, where permitted by local laws. An Internet portal never identifies a visitor by screen name and the NAVEX system strips away identifying information, such as an IP address, so that anonymity is maintained. Plus, NAVEX is contractually committed not to pursue a reporter’s identity.
The NAVEX system is designed to protect you. In fact, we are contractually committed not to pursue a reporter’s identity. To further ensure your anonymity, you - as a reporting party - need to be careful not reveal any identifying details as part of your report. For example, “from my cube next to Jan Smith … ” or “in my 33 years … ”
NAVEX does not generate or maintain any internal connection logs with IP addresses; no information linking your PC to NAVEX is available. In fact, NAVEX is contractually committed not to pursue a reporter’s identity.
If you feel uncomfortable making a report on your work PC, you have the option of using a PC outside our work environment (such as one located at an Internet café, the library, at a friend’s house, etc.) through the NAVEX secure website. Many people choose this option, as NAVEX’s data shows that fewer than 12% of reports generated during business hours.
Yes – so long as anonymous reporting is permitted by local laws. You will be asked to provide the same information you would provide in an Internet-based report; the interviewer will type your responses directly into NAVEX’s secure environment. Hotline-based reports have the same security and confidentiality measures applied to them during delivery as Internet-based reports.
The NAVEX system and report distribution protocols are designed so implicated parties are not notified about or granted access to reports in which they have been named.
When you file a report, either using the Internet or through NAVEX’s Contact Center, you receive a unique report key and are asked to select a password. With the report key and your password, you can return to the NAVEX system again, either by Internet or telephone, and access the original report. At that point, you can add more details.
NAVEX provides functionality that enables company representatives to post questions for you, even if you report anonymously. When you receive your report key, you will be provided with the amount of time we expect for the report to be processed. When that time has passed, we strongly suggest you check to see if any questions have been posted. Providing the opportunity for such dialogue means situations may not only be identified but can also be resolved, no matter how complex.
All NAVEX correspondences are held in the same strict confidence as the initial report, continuing under the umbrella of anonymity, if you so choose (and where permitted by local laws).
You can file an NAVEX report from any computer that can access the Internet. You can file from home. Many public locations, including most public libraries, have Internet computers. If you don’t have access or are uncomfortable using a computer, you can call the NAVEX toll-free hotline which is available 24 hours a day, 365 days a year. Dialing instructions vary by country; verify the proper dialing instructions with a local team member.
If the telephone number listed above is not functioning, please make your report online through this web site. Please indicate in the report that the telephone number did not work.
If there is no service for your location, please make your report online through this web site. Please indicate in the report that dialing instructions for the country you are located in were not available.