Whistleblower Hotline

Our Commitment

Pembina Pipeline Corporation is an organization with strong values of responsibility and integrity. Our Code of Ethics contains general guidelines for conducting business with the highest standards of ethics.

Pembina Pipeline Corporation is committed to an environment where open, honest communications are the expectation, not the exception. We want employees, consultants, contractors, and agents to feel comfortable in approaching Pembina leadership in instances where you believe violations of policies or standards have occurred. We also want our stakeholders and community partners to feel confident in sharing any knowledge of violations of policies or standards in Pembina’s operations.

Pembina’s corporate policies reflect our core values and beliefs:

  • Health, Safety & Environmental Responsibility
    Our goal is zero injuries, accidents and spills. We work to minimize our environmental footprint.
  • Integrity
    We are highly principled and work to ensure our business transactions are ethical and exceed the expectations of our customers, investors, host communities, employees and other stakeholders.
  • Stability
    We are committed to generating long- term value for our investors through growth that’s implemented in a safe and environmentally responsible manner.
  • Purposeful
    Every job we tackle has the same objective: build value for our customers and investors.
  • Citizenship
    We conduct ourselves in a responsible manner aimed at building our reputation as a good corporate citizen.
  • Respect
    We treat our diverse stakeholders, and each other, with respect.
  • Accountability
    We conduct business in an open, honest and transparent manner.

Pembina’s Whistleblower Hotline

Pembina’s Whistleblower Hotline is hosted by a third-party hotline provider, EthicsPoint. This allows an anonymous report to be submitted in confidence. To report a violation in our Whistleblower Policy employees, consultants, contractors, agents, stakeholders, and community partners are encouraged to submit a report using the Whistleblower Hotline.

The information provided in the report will be sent to us via EthicsPoint system on a confidential and anonymous basis, if you should choose. You have our guarantee that your comments will be heard.

See the FAQs for more information.

To Make a Report

You may use either of the following two methods to submit a report:

  • Select the "Make a Report" link at the top of this web page.
  • OR
  • Dial toll free within Canada and the United States: 855-375-6799

After you complete your report you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 5-6 business days, use your report key and password to check your report for feedback or questions.

EthicsPoint is NOT a 911 or Emergency Service:
Do not use this site to report events presenting an immediate threat to life or property. Reports submitted through this service may not receive an immediate response. If you require emergency assistance, please contact your local authorities. For all concerns or issues related to Pipeline Operations and Maintenance, contact the Edmonton Control Centre at 1.800.360.4706.