Our Commitment

Gila River Health Care’s (GRHC) strengths are its’ employees and newly expanded services. GRHC also has the ability to exceed quality standards and apply sound financial principles, and these strengths ensure our patients have the very best health care possible. GRHC is poised to inspire, motivate and engage employees to work together on a shared vision. Staying true to our purpose and core values has provided us with guidance in the midst of national health care changes. As a healthcare entity of the Gila River Indian Community (GRIC), we strive to treat people with kindness, dignity and respect while providing the highest quality of patient care in a culturally sensitive way. We pledge not to deviate from this purpose, but rather to enhance it with extreme diligence.

Part of this diligence includes a commitment to an environment where open, honest communications are the expectation, not the exception. As employees, we want you to feel comfortable in approaching your supervisor or management in instances where you believe violations of policies or standards have occurred.

In situations where you prefer to place an anonymous report in confidence, you are encouraged to use either our 24/7 hotline or submit a report via this web page which is, hosted by a third party hotline provider, EthicsPoint. You are encouraged to submit reports relating to violations stated in our written standards and policies, as well as asking for guidance related to policies and procedure and providing positive suggestions and stories.

The information you provide will be sent to us by EthicsPoint on a totally confidential and anonymous basis if you should choose. You have our guarantee that your comments will be heard.

To Make a Report

You may use either of the following two methods to submit a report:

  • Select the "Make a Report" link at the top of this web page.
  • OR
  • Dial toll-free, within the United States, Guam, Puerto Rico and Canada: 866-601-2967

After you complete your report you will be assigned a unique code called a "report key". Write down your report key and password and keep them in a safe place. After 5-6 business days, use your report key and password to check your report for feedback or questions.