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Follow-up on a Report Code of Business Ethics FAQs

To Make a Report

Online

By Phone

After you complete your report you will be given a unique report number and you will be asked to provide a personal identification number (PIN), which you can use in the future to check any response posted to your report or to provide additional information pertaining to your report. After 3-5 business days, use your unique report number and password to check your report for feedback or questions.

Thank you for taking the time to come forward with your concern. You may use the EthicsLine to report unethical, dishonest or unlawful behavior or seek guidance securely and confidentially. Duke Energy prohibits retaliation against anyone who in good faith report concerns or who participate in the investigation or resolution of a concern.

Duke Energy EthicsLine

The EthicsLine is an independent service provided by Duke Energy for those seeking guidance or who have concerns regarding business-related conduct. It is hosted by a third-party, NAVEX, to maintain confidentiality and ensure anonymity when requested.

Thank you for taking the time to come forward with your concern. You may use the EthicsLine to report unethical, dishonest or unlawful behavior or seek guidance securely and confidentially.

The EthicsLine is NOT a 911 or Emergency Service: Do not use this site to report events presenting an immediate threat to life or property. Reports submitted through this service may not receive an immediate response. If you require emergency assistance, please contact your local authorities.

You can share customer service concerns regarding electric or gas service at Contact Us.