JCPenney is committed to promoting integrity, responsibility and honesty. We strive to conduct all business matters in accordance with our Statement of Business Ethics, which contains guidelines for conducting business with the highest standards of integrity and ethics. We are committed to an environment where open, honest communications are the expectation, not the exception. We want you to feel comfortable in approaching your supervisor or management in instances where you believe a violation of policies, standards or the law has occurred.
You may raise an issue at any level, but we encourage you to start with your manager first. You can also talk to another member of the leadership team or to Human Resources. If you still can't find a solution, please contact us through JCPLine. If you choose, you may remain anonymous. You are encouraged to submit reports relating to potential violations of our Statement of Business Ethics; our accounting, auditing, or financial reporting; or our internal controls.
The information you provide will be sent to us by NAVEX on a totally confidential and if you choose, anonymous basis. You have our assurance that we take our reports seriously, and your comments will be heard.
See the NAVEX Common Questions for more information.