Counterpart International is an organization with strong values of responsibility and integrity. Our Code of Business Conduct and Ethics contains general guidelines for conducting business with the highest standards of ethics.

Counterpart International is committed to an environment where open, honest communications are the expectation, not the exception. We want you to feel comfortable in approaching your supervisor or management in instances where you believe violations of policies or standards have occurred.

In situations where you prefer to place an anonymous report in confidence, you are encouraged to use this hotline, hosted by a third party hotline provider, EthicsPoint, which is part of NAVEX Global. You are encouraged to submit reports relating to violations stated in our Code of Business Conduct and Ethics. However, if you choose to be anonymous we may not be able to respond to your concerns personally. Sometimes investigations can be impeded if the reporter and more information is required, however Counterpart will conduct an investigation to the best of its ability with the information at hand.

The information you provide will be conveyed to us by EthicsPoint confidentially. You have our assurance that your concerns will be heard and addressed.

See the EthicsPoint FAQs for more information.


You may use either of the following two methods to submit a report:

  • Select the "Make a Report" link at the top of this web page.
  • OR
  • Dial toll-free, within the United States, Guam, Puerto Rico and Canada:

After you complete your report you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 5-6 business days, use your report key and password to check your report for feedback or questions.