Make a Report Follow-up on a Report Standards of Conduct Code of Ethics FAQs

To Make a Report

You may use either of the following two methods to submit a report:

  • Select the "Make a Report" link at the top of this web page.
  • OR
  • Dial toll-free, within the United States, Guam, Puerto Rico and Canada:

After you complete your report you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 5-6 business days, use your report key and password to check your report for feedback or questions.

Ethics Helpline

Farm Credit Bank of Texas is an organization with strong values of responsibility and integrity. Our Standards of Conduct and Code of Ethics contain general guidelines for conducting business with the highest standards of ethics. In order to promote ethical conduct, we maintain an Ethics Helpline through the use of EthicsPoint™, an anonymous and confidential reporting system provided by third-party vendor NAVEX Global, as an alternative channel of communication for reporting suspected or actual misconduct and concerns.

While we want employees to feel comfortable in approaching their supervisor or management with concerns, we recognize that there may be situations where an employee prefers to place an anonymous report via the Ethics Helpline. Employees, business partners, vendors, customers and third parties may use the Ethics Helpline to anonymously report concerns or to ask for guidance about the following:

  • violation of laws and regulations
  • violations of the Bank’s Code of Ethics or other policies
  • unethical behavior
  • actual or suspected fraud or corruption
  • operational weaknesses
  • questionable accounting, internal accounting controls or auditing matters

Submissions via the Ethics Helpline are kept in confidence and investigated. Individuals making a report will have the option to remain anonymous and will be advised if additional information is required before an effective investigation can take place. Farm Credit Bank of Texas will not tolerate any form of retaliation against anyone who raises concerns in good faith or who aids in an investigation.

See the EthicsPoint FAQs for more information.