To Make a Report

You may use either of the following two methods to submit a report:

  • Select the "Make a Report" link at the top of this web page.
  • OR
  • Dial toll-free, within the United States, Guam, Puerto Rico and Canada:

After you complete your report you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 5-6 business days, use your report key and password to check your report for feedback or questions.

Duke Energy Environmental Concerns Program

The Duke Energy Environmental Concerns Line is an independent service provided by Duke Energy for those who would like to report a possible violation of environmental laws or regulations. This reporting site is hosted by a third party, NAVEX Global, to maintain confidentiality and ensure anonymity when requested.

Thank you for taking the time to come forward with your concern. You may use the Environmental Concerns Line to report environmental concerns and possible violations securely and confidentially.

You can share customer service concerns regarding electric or gas service at Contact Us.