You may use either of the following two methods to submit an Information Security or Privacy report:
After you complete your report, you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 2-3 business days, use your report key and password to check your report for feedback or questions.
The Amerihealth Caritas Family of Companies (referred to hereinafter as the "Company") is an organization committed to upholding strong values of responsibility and integrity. As part of that commitment, the Company, and its associates, must make the utmost effort to protect all confidential information that it is entrusted with securing, including all Protected Health Information and Personally Identifiable Information ("PHI" and "PII").
The Company is committed to an environment where open, honest communications are the expectation, not the exception. In situations where you prefer to place an anonymous report in confidence, you are encouraged to use this hotline, hosted by a third-party hotline provider, EthicsPoint.
The information you provide will be sent to us by EthicsPoint on a totally confidential and anonymous basis if you should choose. You have our guarantee that your comments will be heard.
See the EthicsPoint FAQs for more information.