Our Commitment

The group of Dole International Holdings companies, including Dole Asia Holdings Pte. Ltd., Dole Packaged Foods, LLC, and their affiliated companies, are organizations with strong values of responsibility and integrity. Our Code of Conduct contains general guidelines for conducting business with the highest standards of ethics.

Dole is committed to an environment where open, honest communications are the expectation, not the exception. We want you to feel comfortable in approaching your supervisor or management in instances when you have a question or where you believe violations of policies or standards have occurred.

In situations where you prefer to be anonymous, you are encouraged to use this hotline, hosted by a third party hotline provider, EthicsPoint. You are encouraged to submit reports relating to violations stated in our Code of Conduct, as well as asking for guidance and providing positive suggestions and stories.

The information you provide will be sent to us by EthicsPoint on a totally confidential and anonymous basis if you should choose. You have our guarantee that your comments will be heard.

See the EthicsPoint FAQs for more information.

What is EthicsPoint?

EthicsPoint is a comprehensive and confidential reporting tool created by NAVEX to assist management and employees to work together in addressing unethical, illegal or unsafe activity and other suspected misconduct in the workplace, all the while cultivating a positive work environment. EthicsPoint is available to employees, colleagues, customers and business partners.

Can I ask a question or file a report from home and still remain anonymous?

A question or report from home, a friend’s computer, or any internet portal will remain secure and anonymous, where permitted by law. An internet portal never identifies a visitor by screen name and the EthicsPoint system strips away internet addresses so that anonymity is totally maintained. Plus, EthicsPoint is contractually committed not to pursue a reporter’s identity.

Where do these questions and reports go? Who can access them?

Questions and reports are entered directly on the EthicsPoint secure server to prevent any possible breach in security. EthicsPoint makes these questions and reports available only to specific individuals within the company who are charged with evaluating the question or report. Each of these recipients has had training in keeping these reports in the utmost confidence.

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