GOVERNANCE

JPMorgan Chase & Co. Conduct Hotline

At JPMorgan Chase & Co. (“JPMC”), preserving our strong ethical culture is a top priority. It is important for us to speak up when something doesn’t look or feel right. If you have a concern or know of a potential violation please report it through the JPMorgan Chase Conduct Hotline.

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FAQs

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What is the JP Morgan Chase Conduct Hotline?

The JPMC Conduct Hotline is a channel for employees to raise conduct concerns if they see, hear or suspect something isn’t quite right and/or goes against our firmwide Code of Conduct. The Conduct Hotline is open 24 hours a day, seven days a week, with the option to submit inquiries by phone, online, or mobile.

What type of concerns should I report?

You should report concerns of inappropriate business conduct, improper data management or incidents that compromise our Culture of Respect. Some examples include:

  • You or someone else has been subjected to unfair treatment, bullying, harassment, discrimination or a violation of policy/law; and/or
  • Something was said in the workplace that makes you feel uncomfortable (e.g., a comment about something in the media, a protected class, politics, etc.).

What happens after I report a concern?

An internal case partner who has had extensive training on our Code of Conduct and how to resolve reported issues will be assigned to each reported concern. The case partner will thoroughly review the concern, only discreetly involving those parties necessary to bring it to resolution.

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