The San Diego Unified School District “District,” is an organization with strong values of responsibility and integrity. Our Ethics Code contains general guidelines for conducting business with the highest standards of ethics and integrity. The District is committed to an environment where open, honest communications are the expectation, not the exception.

The District believes that the quality of our programs and services can be improved when we engage in conversation to resolve concerns, differences and or disagreements through a process focused on making decisions that are in the best interest of students.

Parents, staff, students and community members are strongly encouraged to first engage in conversations with the individual(s) involved in an attempt to resolve the issue at lowest possible level. For example, if you have a concern about a classroom or a teacher, it should be directed to the teacher first. If you have a concern about the school, it should be directed to the principal and so forth. If the problem or concern is unresolved, it is essential that the site manager, supervisor or principal be included in the process.

In situations where the problem or concern is not resolved, you are encouraged to use this hotline, hosted by a third party provider, EthicsPoint. You are encouraged to submit reports related to violations of District policies, procedures or Ethics Code. You will be taken to a series of questions related to your concern. Please answer all applicable questions and provide as much detail as possible. Any applicable questions not answered or vague information may result in a delay in the resolution of your complaint. You may file the report online or by phone at 1-800-539-6621.

The information you provide will be sent to us by EthicsPoint on a totally confidential and anonymous basis if you should choose. If you have questions about the hotline or need assistance, you may contact the Quality Assurance Office at (619) 725-7211 or by email at qualityassuance@sandi.net.

After you complete your report you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 5-6 business days, use your report key and password to check your report for feedback or questions.