SQM is a global organization that values responsibility, safety, and integrity. Our Code of Ethics offers general guidelines on how we interact with others and conduct our business, upholding the highest ethical standards in our relationships with all individuals and entities.
At SQM, we are committed to fostering an environment where open and honest communication is the norm. We want you to feel comfortable making good-faith reports through any available channel, confident that your concerns will be heard and that retaliation is strictly prohibited.
If you become aware of a situation that may violate our Code of Ethics (whether SQM’s or specific to the Iodine Plant Nutrition), internal policies, or any applicable laws, it is your responsibility to report it. You can do this by reaching out to your supervisor or management, contacting the Compliance Department via email at complianceny@sqm.com, or utilizing the hotline.
We encourage you to use this hotline, hosted by EthicsPoint, a third-party provider. You can submit reports regarding potential non-compliance with our Code of Ethics, internal regulations, laws, and matters covered by Directive (EU) 2019/1937 of the European Parliament and Council. You can also use the Inquiry option to seek guidance related to policies and company procedures.
EthicsPoint will handle the information you provide confidentially and allow you to remain anonymous, where legally permissible.
Making a report or asking questions on these topics is crucial for fostering and implementing a culture of integrity within the company. It promotes good practices and encourages necessary discussions that can lead to positive changes in behaviors or documents, ultimately benefiting all members of our organization.
Additionally, timely and serious information helps us address violations early, reducing potential harm to our company, employees, and business partners. We take your concerns seriously.
However, it’s important to note that using internal reporting mechanisms does not eliminate your right to contact relevant authorities if you suspect a legal violation.
On this site, you will find essential documents related to filing a report and a phone number for making a verbal report or inquiry.
This hotline is specifically for the SQM Iodine Plant Nutrition Division, the Litio Internacional Division, and Soquimich Comercial S.A. If you have a report or inquiry regarding the SQM Lithium Division, please visit sqmlithium.ethicspoint.com.