Kentucky Higher Education Assistance Authority, Kentucky Higher Education Student Loan Corporation, and ARC Servicing – a division of Asset Resolution Corporation are organizations with strong values of responsibility and integrity.

The organizations are committed to an environment with open, honest communication. Please use this page to report an issue or complaint, send a suggestion, provide information about a suspicious activity or an alleged scam, dispute a resolution, or provide positive feedback about your experience.

See our FAQs for more information.

See the EthicsPoint FAQs for more information.

To Make a Report

After you complete your report, a unique code called a "report key" will be assigned. Write down your report key and password and keep them in a safe place. After 5-6 business days, use your report key and password to check your report for feedback or questions.