We know it takes courage to come forward and share your concerns. We won’t retaliate or permit retaliation or unfair treatment against anyone who raises questions or concerns in good faith; anyone who promptly reports an alleged violation; or anyone who participates or cooperates honestly and completely in the investigation of a report. If you feel you or someone else is being retaliated against, report your concerns immediately.
What happens when I report a concern?
Make a report
You may report a concern or ask a question confidentially through the Speak and Be Heard reporting line 24 hours a day, seven days a week. When you submit your report you will receive a report key. Keep your report key and password in a safe place. These will allow you to check your report for feedback or questions.
Report received
When you report confidentially through the Speak and Be Heard reporting line, your response is reviewed by the Legal and Compliance team, who will provide an initial response to you through the reporting system within 48 hours. You may choose to remain anonymous.
Investigation
All reports received through Speak and Be Heard are assigned to a lead investigator based upon the subject matter. If you report anonymously and we have questions about your report, we will submit them through the Speak and Be Heard reporting system.
Completion
Following the investigation, all information is reviewed and appropriate follow up action is taken. You will be notified through the reporting line that the investigation of your report has been completed.