UPS Ethics Hotline

  • Customer Concerns
  • 1-877-742-5877
  • US based employees only

About the UPS Ethics Hotline

If you become aware of a situation in which you believe our legal or ethical responsibilities are being violated or if you feel that you are being pressured to violate the law or our ethical responsibilities, you are required to communicate the concern to the company.

No employee will be disciplined, lose a job, or be retaliated against in any way for asking questions or voicing concerns about our legal or ethical obligations, when acting in good faith. "Good faith" does not mean an individual has to be right; but, it does mean believing the information provided is truthful.

Employees may use the UPS Ethics Hotline as a confidential way to report questionable accounting, financial, or audit matters, suspected bribery of public officials or facts that may affect the vital interests of UPS. UPS is prohibited by law in certain jurisdictions from receiving information outside the stated scope listed above. Please address these types of issues or questions to local management, local Human Resources or Security. Regardless of the avenue chosen, investigations into allegations of unethical or illegal conduct must be conducted confidentially and professionally.

To better understand what you can expect after filing a report, please see the Frequently Asked Questions page.