Maximus is an organization with strong values of responsibility and integrity. Our Maximus Code of Conduct contains general guidelines for conducting business with the highest standards of ethics.
The Maximus Code of Conduct should be considered as the international code of conduct for all Maximus employees.
Maximus is committed to an environment where open, honest communications are the expectation, not the exception. We want you to feel comfortable in approaching your supervisor or management in instances where you believe violations of policies or standards have occurred.
In situations where you prefer to place an anonymous report in confidence, you are encouraged to use this hotline, hosted by a third-party hotline provider, EthicsPoint. You are encouraged to submit reports relating to violations stated in our Maximus Code of Conduct, as well as asking for guidance related to policies and procedures and providing positive suggestions and stories.
The information you provide will be sent to us by EthicsPoint on a totally confidential and anonymous basis if you should choose. You have our guarantee that your comments will be heard.
See the EthicsPoint FAQs for more information.
US Employees reporting channel quick reference guide.
For Employee Relations concerns outside of the US, please contact your local HR representative.
Employee Relations | Ethics Hotline | |
---|---|---|
What kind of concern do you have? | Contact Employee Relations for concerns about conduct or actions that violate Maximus policies regarding fair treatment, professional employment practices, or a respectful workplace. | Contact the Ethics Hotline for advice on, and help with, interpreting the Code of Conduct and Compliance Program Policies and Procedures or to anonymously report suspected violations of the Code, Maximus policies, or applicable laws and regulations. |
How may I report? |
Employee Relations Intake Urgent matters via phone: 1.866.307.1477 |
Phone: 1.844.592.2218 Ethics Reporting Website |
Is the telephone number answered 24/7? | No. Phone is staffed by Maximus HR employees from 8:00 a.m. to 8:00 p.m. EST. Voicemail is an option outside of core hours. | Yes. Phone is staffed by NAVEX EthicsPoint, an outside third party and available 24 hours a day, 7 days a week. |
Is the person that answers the telephone able to speak in a language other than English? | No | Yes |
May I report anonymously? |
Yes via the Employee Relations Intake website only. Telephone reporting is NOT anonymous. |
Yes via the telephone, mobile QR code, and ethics reporting website. |
After you complete your report, you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 5-6 business days, use your report key and password to check your report for feedback or questions.
EthicsPoint is NOT a 911 or Emergency Service:
Do not use this site to report events presenting an immediate threat to life or property. Reports submitted through this service may not receive an immediate response. If you require emergency assistance, please contact your local authorities.