EthicsPoint is a comprehensive and confidential reporting tool created by NAVEX to assist Raising Cane’s Crewmembers and Managers so they can work together in addressing issues that may arise in the Restaurant and office. Our goal is to have a great Crew and cool Culture which is free of harassment, discrimination and other unprofessional behavior and comments.
Yes. With EthicsPoint, you have the ability to file a confidential, anonymous report via either the telephone or the Internet.
The EthicsPoint system is designed for Crewmembers to report any violation of our policies, standards, Code of Ethics, or other concern you may have.
When you observe some behavior that you believe violates our policies, standards or code of ethics, we expect you to report it. Ideally, you should bring any concerns forward to your direct Manager, or other member of our management team. We recognize, however, that there may be circumstances when you are not comfortable reporting the issue in this manner. It is for such circumstances that we have partnered with EthicsPoint. We would rather you report anonymously than keep the information to yourself.
We all have the right to work in a place with a cool Culture and with that right comes the responsibility of acting in an ethical manner and letting the appropriate people know if someone is not acting appropriately. By working together, we can maintain a healthy and productive Culture. Unprofessional behavior can threaten the Culture and livelihood for the entire Company.
We certainly do. In fact, we need you to report. You know what is going on in our Company - both good and bad. You may have initial knowledge of an activity that may be cause for concern. Your reporting can minimize the potential negative impact on the Company and our people. Also, offering positive input may help identify issues that can improve corporate culture and performance.
Reports are entered directly on the EthicsPoint secure server to prevent any possible breach in security. EthicsPoint makes these reports available only to specific individuals within the Company who are charged with evaluating the report, based on the type and location of the issue. Each of the people who receive the reports have been trained on the importance of keeping them in the utmost confidence.
Communication is critical in the workplace and this is a great tool to enhance that communication. By opening the channels of communication, we can assure each Crewmember they have a safe, secure, ethical and ultimately cool place to work. If something is not meeting Raising Cane’s standards for how we treat our Crew, our Customers and our Chicken, we want to hear from you!
EthicsPoint does not generate or maintain any internal connection logs with IP addresses, so no information linking your PC to EthicsPoint is available. In fact, EthicsPoint is contractually committed not to pursue a reporter’s identity.
If you feel uncomfortable making a report on your work PC, you have the option of using a PC outside our work environment (such as one located at an Internet café, at a friend’s house, etc.) through the EthicsPoint secure website. Many people choose this option, as EthicsPoint’s data shows that fewer than 12% of reports are generated during business hours.
A report from home, a neighbor’s computer, or any Internet portal will remain secure and anonymous. An Internet portal never identifies a visitor by screen name and the EthicsPoint system strips away Internet addresses so that anonymity is totally maintained. Plus, EthicsPoint is contractually committed not to pursue a reporter’s identity.
The EthicsPoint system is designed to protect your anonymity. However, if you wish to remain anonymous, you - as a reporting party - need to ensure that the body of the report does not reveal your identity by accident. For example, “From my cube next to Jan Smith…” or “In my 33 years…”.
Yes. You will be asked to provide the same information that you would provide in an Internet-based report and an interviewer will type your responses into the EthicsPoint Web site. These reports have the same security and confidentiality measures applied to them during delivery.
There is a section in the report for identifying yourself, if you wish.
Our Company chooses to promote ethical behavior. All unethical conduct, at any level, ultimately hurts the Company and all Crewmembers, including you. You only have to consider what happened in recent corporate scandals to see the disastrous effects that a seemingly harmless lapse in ethics can have on an otherwise healthy Company. So if you know of any incidents of misconduct or ethical violations, consider it your duty to yourself and your coworkers to report it.
File a report. EthicsPoint can help you prepare and file your report so it can be properly understood. We'd rather you report a situation that turns out to be harmless than let possible unethical behavior go unchecked because you weren't sure.
The EthicsPoint system and report distribution are designed so that implicated parties are not notified or granted access to reports in which they have been named.
When you file a report at the EthicsPoint Web site or through the EthicsPoint Call Center, you receive a unique user name and are asked to choose a password. You can return to the EthicsPoint system again either by Internet or telephone and access the original report to add more detail or answer questions posed by a Company representative and add further information that will help resolve open issues. We strongly suggest that you return to the site in the time specified to answer Company questions. You and the Company now have entered into an “anonymous dialogue,” where situations are not only identified, but can also be resolved, no matter how complex.
All EthicsPoint correspondences are held in the same strict confidence as the initial report, continuing under the umbrella of anonymity.
You can file an EthicsPoint report from any computer that can access the Internet. You can file from home. Many public locations, including the public library, have Internet computers. If you don’t have access to or are uncomfortable using a computer, you can call the EthicsPoint toll-free hotline, which is available 24 hours a day, 365 days a year.