REPORTING HOTLINE
MAKE A REPORT
You may use either of the following two methods to submit a report:
Make a Report here.
Make a Report by phone.
Follow up on a Report here.
After you complete your report, you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 5-6 business days, use your report key and password to check your report for feedback or questions.
Our Commitment
Establishment Labs® is an organization with strong values of responsibility and integrity, and is committed to an environment where open, honest communications are the expectation, not the exception.
Our Code of Conduct contains the guidelines we expect our employees to follow for conducting our business with the highest standards of ethics.
You may use this Hotline to submit reports of actual or suspected violations of our Code of Conduct, policies, or laws. We maintain a strict policy of non-retaliation against anyone for making good faith reports of actual or suspected violations.
If you choose to make an anonymous report, where allowed by law, please provide as much detail as possible including copies of any documents that may be relevant to the issue. We will make reasonable efforts to keep your identity confidential.
ESTA takes reports of actual or suspected violations seriously. We will promptly investigate any alleged violation of the Code, policies, or laws and when possible, we will advise the reporting person that the alleged violation has been addressed.