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To Make a Report

After you complete your report you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 5-6 business days, use your report key and password to check your report for feedback or questions.


Integrity, ethics, transparency—just words really. That is, until a company commits to making them integral to its business conduct. At Universal, that commitment permeates our operations at every level, every day. From risk mitigation to scrupulous attention to laws and regulations, compliance is embedded in our DNA and visible in our risk mitigation efforts, ethical decision-making processes and corporate governance policies. Because, Universal’s management fervently believes that doing the right thing the right way is the only way to do business. It’s just what leaders do.

Conducting our business with integrity is essential to maintaining our status as the leader in our industry. We owe it to our customers, our communities, our shareholders, and each other. We each have a key role to play, and Universal is counting on you.

Our Code of Conduct sets high ethical standards to guide us. Conducting business pursuant to high ethical standards is the right thing to do, and it is also good business. When it comes to ethics and integrity, we at Universal have three primary goals: 1) work with integrity; 2) conduct business with integrity; and 3) handle information and assets with integrity. When we achieve these goals, we make Universal the company it deserves to be.

We all have an obligation to report possible violations so the conduct can be considered and Universal can address the situation and take appropriate action.

No one in the Universal family will take any adverse action against anyone for providing truthful information relating to a violation of law or Universal policy. Universal will not tolerate any retaliation against persons asking questions or making good faith reports of possible violations. Anyone who retaliates or attempts to retaliate will be disciplined.

The Compliance Hot Line is available 24 hours a day 7 days a week and in your local language. Phone calls and on-line reports are received by an independent organization: EthicsPoint. The goal is to ensure that you can communicate issues and concerns associated with unethical or illegal activities safely and honestly while maintaining your anonymity and confidentiality.

Every report is listened to, followed up on and reported to the Corporate Compliance Committee. We take our Hot Line very seriously and hope you do to. If you see something please report it so that we can work together to stop it.