Report by Phone

Speak directly to a Communication Specialist in your native language regarding your question or concern.

If you choose the Report by Phone option, you must have an international dialing plan and the use of a landline is highly recommended.  Mobile access is limited and can be restricted based several factors including your mobile phone carriers.   We encourage you to use our Report Online option if you are restricted from using the Report by Phone option.

US Customers: This reporting service may be used to for the purpose of reporting suspected fraud or unethical behavior. Please do not confuse fraud with a dispute, inquiry, or complaint that you have or may wish to file. If you have a general or service related inquiry not involving fraud please visit www.metlife.com, click the "Support" tab and then the “Contact Us” box for the appropriate contact.